European PC Players: Please Link Your SOE Account to ProSiebenSat.1 Games!

This message is only relevant for European PC players who played DC Universe Online on a SOE account before July 26^th.

Dear Heroes and Villains,

An exciting time in SOE history has arrived and we are very pleased to be celebrating it with you, some of the most passionate DC Universe Online fans! As many of you know, SOE has partnered with ProSiebenSat.1 Games to provide and market eight of its games to players in Europe, including EverQuest II, DC Universe Online, Free Realms, Star Wars: Clone Wars Adventures, Magic: The Gathering - Tactics, and PoxNora, as well as the upcoming PlanetSide 2 and the next game in the EverQuest franchise.

Specifically,  the above mentioned SOE games will be made available through the ProSiebenSat.1 Games service in more than 40 European territories, including Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.  Other countries may be added at a later date. 

Under this new partnership with SOE, ProSiebenSat.1 Games will lead the effort to further enhance the presence of these SOE games in the European market. Expect more players and more focused attention on international players!

The transition process will begin today with DC Universe Online being the first game migrated to the ProSiebenSat.1 Games service. Once the transition takes place, DC Universe Online players in the above mentioned European countries will need to have or create a ProSiebenSat.1 Games account in order to play DC Universe Online.  European players who want to transfer their existing SOE account and character data will need to link their SOE account with their ProSiebenSat.1 Games account. 

Transitioned players who have pre-paid, non-recurring SOE memberships will automatically have their memberships transferred over to ProSiebenSat.1 Games so they can continue enjoying any remaining play time left on the account. For transitioned players who have a pre-paid, recurring SOE membership, their remaining membership time will also be transferred over to ProSiebenSat.1 Games; however, the membership will not renew at the end of the current billing cycle.  Once the billing cycle ends, those players will be able to re-subscribe through the ProSiebenSat.1 Games service in order to continue enjoying the benefits of a similar membership.

What you need to do:

DC Universe Online players in the above mentioned European countries will need to have or create a ProSiebenSat.1 Games account in order to play DC Universe Online.  European players who want to transfer their existing SOE account and character data will need to link their SOE account with their ProSiebenSat.1 Games account. 

Linking your current SOE account to your new ProSieben Sat.1 Games account:

1.)    Create a ProSiebenSat.1 Games account: If you don't already have a ProSiebenSat.1 Games account you will need to create one. You can click here to create a new ProSieben Sat.1 Games account or login with an existing account if you have one.

2.)    Link your SOE account to your ProSiebenSat.1 Games account: After creating a new ProSiebenSat.1 Games account or logging into your existing ProSiebenSat.1 Games account, you will be prompted to link it to your existing SOE Station Account. Enter your SOE account information and login if you want the accounts to be linked. After successfully linking the accounts, your DCUO items, character data and station cash (ProSieben SevenCash) will be available on your ProSiebenSat.1 Games account.

3.)    Download the new launcher.  After linking your ProSieben Sat.1 Games account to your SOE Station account, you will be prompted to download an updated LaunchPad. Start the executable and select "Repair/Reinstall" when prompted. Don't worry, you don't have to download the whole game again! Once you've updated the LaunchPad you'll be ready to play DCUO by logging you're your ProSiebenSat.1 Games account!

4.)    Re-subscribe to any recurring membership:  Please note that none of your personal information will be transferred to ProSiebenSat.1 Games during the account linking process. No credit card or other payment information will be shared.  If you want to continue or start enjoying the benefits of a recurring membership, please sign up for a membership using your new ProSiebenSat.1 Games account. 

Players who have a SOE Authenticator will not be able to use it with the ProSieben.Sat1 Games account. If you purchased an Authenticator, we will refund you the amount you spent. 

European customers who maintain All Access accounts during the transition period will be transferred to ProSiebenSat.1 Games later on in the process.  Further information on the transfer of All Access accounts will follow in the near future.

Again, we are very grateful to have such a diverse and passionate community, and want to assure you that SOE will continue creating dynamic games for you and your friends.

Sincerely,
Sony Online Entertainment & ProSiebenSat.1 Games