Producer’s Letter 11.07.2011

I wanted to give a quick update on where we stand on the concerns of most interest to the DC Universe Online community. The queues over the weekend where massive. There was a lot of folks knocking on the door and we know the wait could get long. We are working hard to optimize our systems to shorten the wait times and we will be deploying these improvements as we make them. We also had issues with folks getting into the queues after character create without proper notification that they were sitting in a line. We deployed a PC client patch earlier this evening that will address this issue and we will get it out to our PS3 players as soon as we have PlayStation signoff. The PS3 folks have promised a quick turnaround to help out our players. Additionally we have added a fix that should correct a condition that may cause you to not get fully into the game after character select (aka Loading Screen of Death). This is being deployed to our European Servers tonight and to the US Servers during the 4:00AM PT maintenance in the morning.

In the next couple of days we will be deploying other improvements like priority queuing for Legendary and Premium players, and soon we will be releasing Game Update 6 which has the conclusion to the Fortress of Solitude raid series and other game enhancements. We will continue to address concerns and enhance the game at a rapid rate moving forward. We are very excited about all of the new and returning players that have become part of the DCUO community. The free to Play launch has caused a lot of growing pains in a few short days but we will address the concerns and make every effort necessary to keep you playing and having fun in DC Universe Online.

See you in the game.

Lorin Jameson
"DeadMeat"
Executive Producer, DCUO